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FAQ's

Any Questions

If you have an enquiry about anything you can email us at Honeey.co.za@gmail.com

Whatsapp: 071 444 5295

How Long does shipping take?

3 - 7 business days.

How does the whole process work?

Step 1: We check to see what items you ordered, and to what address you want your items to be delivered to.

Step 2: We package your order and make sure that it's ready for pickup by the courier company

Step 3: We mark your order as fulfilled, as soon as your order is marked as fulfilled you will receive an email from us with your tracking number.

PLEASE NOTE: If you can't track your parcel immediately, it is probably because the courier company hasn't scanned your parcel into their system yet.  Don't stress about it, you will definitely be able to track your order after 2-3 business days (at the latest) when the courier company scans your parcel into their system. 

Step 4: When you can track your order, your parcel has been shipped and you should receive it within 1-2 business days.

 Where are you located? 

We are based in South Africa. 

Do you do cash on delivery?

No, we only accept debit/credit cards or instant eft payments.

Do you offer flex payments?

No.

Can I request a specific sneaker or order something that's not on you website?

No, if it's not on our website we don't have that specific item in stock, but you can subscribe to our email list to get updates on new releases

Can I pick up my order?

No, we only do deliveries, we'll deliver your order to your house or address of your choice.

When can I expect my order to arrive?

Once we fulfilled your order it should arrive in 1-3 business days. 

 

How much is delivery?

We offer FREE shipping for orders over R1500.00 and R99 shipping for orders under R1500 in South Africa.

How do I buy?

Simply place your order on our website.

Are your shoes authentic?

Our shoes are UA grade, quality guaranteed. That's why we are able to offer these products to you at such affordable prices.

 

FREE DELIVERY

On all orders over R800

SAFE & SECURE

Your information is safe

EASY RETURNS

Simple online returns & exchanges

NATIONWIDE SHIPPING

With Aramex Express